What personal information we collect
The Loca Studio app does not collect any personal information. However, you may use the built-in app function to report an issue or suggest an improvement, and then send the generated report to us by email. We then collect the following personal and non-personal information:
- Your contact details: email address and name
- Operating system and application versions, hardware information
- If you opt-in to include them: your data files and/or a screenshot
We may also collect and process information, including your name, email and phone number when you:
- Voluntarily contact us or complete a customer survey
How we use your personal information
We use the information to help us solve the reported issue and improve our product.
We use your contact details to communicate back to you when we have resolved the reported issue or improved our product according to your suggestions.
If you have expressed explicit consent, we use your contact details to to send you other notices regarding our products or services.
How do we store your data?
When your data is stored by us, we use computer systems with limited access. Only authorized personnel can access your data.
We keep your data as long as we need to resolve the reported issue or enquiry. Once this period has expired, we delete your data. If you have expressed explicit consent, we keep storing your contact details.
Access to Collected Information
You can contact us to ensure your contact details are accurate and up to date. Upon your request, we will provide you with a copy of your data, stop processing your data or delete the data we hold. See the Contact Us section below. We may decline to process requests when not required by local law.
You have the right to complain to a European Economic Area (EEA) Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We do not sell, trade or disclose any personal or non-personal information to third parties - unless necessary by request from law enforcement or other public authorities.
We do not use any cookies on the website.
How We Respond to Do Not Track Signals
CUNNINGO does not track its customers over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
We may have links to third parties in our app or on our website. These third parties have separate and independent privacy policies.
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